Table of Contents
This article describes managing Venues. The Venue is the main location of an event, or series of events, and may contain multiple seat charts.
As an example, the Bijou Theater (Venue) has two rooms (Seat Charts), one room has a main floor and a balcony (Zones), and the second is stadium seating. Seats within a room may have a different price (Category).
;#; Each Venue can have an unlimited number of seat charts.
Choose 'Venues' from the Administration menu.
- If a venue is associated with an event, first delete the event.
- 'Add' - Create a new venue.
Fill in the information as it pertains to the Venue.
The folowing entries are not used in the existing templates but are useful for custom templates.
- Homepage: url for the venues website.
- Google Map Link: Locate the venue on Google Maps and paste the url here.
- Venue Picture: Upload a picture or logo for the venue.
'Save' the entry and you will be returned to the 'Venues' list.
Creation of a Seat Chart
A Seat Chart is associated with particular Venue (the location where events take place: theater, Banquet hall, etc …) A Venue can also have multiple Seat Charts for various seat configurations and pricing.
On the 'Edit Venue' page, there is a list of Seat Charts associated with this Venue.
To add a new Seat Chart, click on 'Add'.
Provide the name for a new Seat Chart then click on 'Save'.
Optionally, you can upload a graphical plan of this Seat Chart. This image displays on the web site and is a clickable image-map to choose the category.
The 'View Seat Chart' screen appears for our new Seat Chart. Three lists that appear represent the structure of the Seat Chart. Each seat on the Seat Chart should belong to exactly one ‘Zone’, ‘Category’, and ‘Seat chart part’.
Category defines the seat price, seat number, and quantity of seats available.
- Category Name:
- Category Price: Price of each ticket/seat in this category.
- Template for tickets: Specify unique tickettemplate for the category
- Note that, an Order Handling tickettemplate or an Event tickettemplate will overwrite this setting!
- Color for category: (used in editor and also in Ticket Taker interface)
- Category numbering:
- Rows and seats numbered
- Only rows numbered
- Only seat number (no rows)
- Seats without number (open seating)
- Category size: How many tickets/seats do you have to sell? The program counts tickets sold and displays “Sold Out” when this number is attained.
- Category data: see Seating Maps - How to
Zone defines a named part of the Seat Chart with consistent seat numbering (each seat/row in zone has a unique number), like 'A/1, A/2… B/1, B2', etc. This way we can have a Row A and Seat 1 in different zones.
Seat numbering is associated with zones; so, define at least one zone. If zones are not useful for your Seat Chart, but you do have numbered seats, define just one zone called for example 'General'.
Choose a color for the zone. The editor will use the color to distinguish zones in the seat chart editor.
The seat chart editor does not use the nickname. (if anyone knows of a use for this nickname please add an explanation here)
Seat Chart Parts
Seat Chart part defines the disposition of seats in your hall. This is the main tool of our Seat Chart editor; therefore, it is more complicated. Define a new part by clicking on 'Add'. Choose name and the size of your part. Parts are rectangular and the size depends on the number of rows and the number of seats in each row. Take into account space for labels, and to free space between seats. You will probably need to do several tries to find the right size. Enter the size (20×20 means 20 boxes by 20 boxes) click on 'Save' and then click on ‘View' icon of the new part.
Here you see exactly what the part is: a rectangle filled with checkboxes! Each box can represent a seat, a label, or a free space. They are all white because we did not create seats yet. Lists on the top represent categories and zones present on this part.
Start by creating some seats on the part. Put a check in the checkboxes you want to represent seats, then in the 'Zones' list under the part choose a zone, then click on ‘Define’. This adds the zone to the list on the top of the page, with the number of seats of this zone in this part. The zone shape can be redefined exactly the same way: check checkboxes, select zone, then click on ‘Define'. To check all checkboxes representing the zone click on the ‘checkbox’ icon in the top list.
After defining Zones, start defining Categories. Apply the same technique: choose seats, choose a category, and click on ‘Define’. The system defines Categories only in boxes containing a seat, therefore, it is OK to choose empty boxes or label boxes without worrying.
Last thing that you can define are labels. Labels, like seats, occupy one or more squares of the rectangle. A label and a seat cannot occupy the same square that is the reason for planning some extra space in the beginning. For example, to define labels representing row numbers check the empty checkboxes just on the left of each row, then choose 'Row# on right' in the 'Label Type' list, then click on 'Define'. (Row# on left means the number of the row to the left oft this label, Seat# below means the seatnumber below the label) In the editor, gray dashed checkboxes represent labels but on the website, they will contain the number of the corresponding row.
Each label will occupy exactly one box, except ‘Text’ labels, which can occupy a number of boxes in a row. For instance, check one box, type “restrooms” under ‘Text’ and the word restroom will appear on the chart. This only works in the horizontal for vertical; you must enter one letter per box.
When you have defined a zone shape, you can define the seat numbering in that zone.
Click on the icon in the Zone list at the top and the numbering editor displays. Each seat is represented by a text field containing two numbers 0/0'. The first number is the row number, and the second is the seat number. Multiple seats with the same number are in red. Now you can type row and seat numbers seat by seat. You can also use letters. If this is to time consuming, and there are no special needs, use the auto-numbering tool on the bottom of the screen.
Auto numbering is a simple but powerful tool. Just give the initial values and press on 'Save': seat numbering is automatic! Try various options to see how it works.
The only difficult part is the 'keep' option. If the 'keep' box is checked, the auto-number function will keep all non-zero values already existing, and assign them to row/seat counters. For example, in Italian theaters row 'I' is followed by row 'L'; for the auto number function to understand place 'L/0' in the first case of the row after row 'I', check 'keep', 'Save' and it's done! (Otherwise, you will have rows 'J' and 'K' - not Italian letters!)
To print the number of a seat on a ticket the program will first look at the numbering parameter, and then use the information in the seat accordingly. So, if you define a seat “C/10” (row C seat 10) and you place it into a 'row-only numbering' category, the ticket will contain only the row number, not the seat number. (In any case, provided PDF templates display this way but you can redefine them if you see a good reason).
The ‘Clear’ button removes all information from boxes with a check.
Split the Seat Chart
Finally, there is a 'Split Seat Chart' link in the bottom of the ‘View Seat Chart' screen. Suppose, you did a Seat Chart with two parts (for ex. 'Left' and 'Right'), and there is a ‘Cat A' used in both parts. Fusion Ticket will refuse to publish this Seat Chart! The 'split' operation will split the 'Cat A' in two distinct categories: 'Cat A Left' and 'Cat A Right'. Now, each part contains its own 'Cat A' and it is now OK to delete the original.